Effective Date: 8th November 2024

Welcome to Elysian Art, accessible from elysian-art.shop. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

By using our website, you agree to the collection and use of information as outlined in this policy. If you do not agree with any part of this Privacy Policy, please do not use our services.

1. Information We Collect

When you shop on elysian-art.shop, we collect certain information from you to process your orders, enhance your experience, and provide customer support. This information includes:

  • Personal Information: When placing an order, we may collect your name, address, phone number, and email address.
  • Purchase Information: Details about the products you purchase.
  • Account Information: If you choose to register for an account, we store account-related information such as username, password, and purchase history.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Orders: We use your personal information to complete and deliver your orders.
  • To Provide Customer Support: In case you need assistance, your purchase history helps us address any issues related to your order.
  • To Improve User Experience: We use purchase history and preferences to improve the shopping experience for you.
  • For Marketing Purposes: If you have opted to receive marketing communications, we may send you information about promotions, new products, or updates on our services.

3. How We Store and Protect Your Information

We implement appropriate security measures to protect your information from unauthorized access or disclosure. Your data is securely stored within WooCommerce, our e-commerce platform, and is only accessible to authorized personnel.

While we strive to protect your data, please understand that no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:

  • Service Providers: We may share your information with trusted third-party providers who assist us in delivering our services (such as delivery and payment processing) and are bound by confidentiality agreements.
  • Legal Requirements: We may disclose your information if required by law or to comply with a legal obligation, protect our rights, or enforce our policies.

5. Customer Accounts

You have the option to register an account with Elysian Art. Registered users (clients) may receive benefits, such as access to purchase history and promotions. If you choose to register, your account information will be securely stored and accessible for future interactions.

6. Retention of Your Information

We retain your information only as long as necessary for the purposes set out in this Privacy Policy, or as required by law. You may request the deletion of your data by contacting us, provided that it is no longer needed for legal, tax, or reporting obligations.

7. Your Rights

You have the following rights regarding your data:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You can update or correct your personal information.
  • Deletion: You may request the deletion of your personal information when it is no longer necessary for us to retain it.
  • Withdrawal of Consent: You may withdraw your consent to receive marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience on elysian-art.shop. These may include session cookies to keep you logged in, or cookies to remember your preferences. You may control the use of cookies through your browser settings.

9. Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted on our website with the effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Elysian Art
Email: admin@elysian-art.shop
Phone: +447936448171